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This guide shows you how to add a new supplier to ChemCloud so you can track their products and approvals.

Add a supplier

  1. Navigate to Suppliers from the main menu
  2. Click Add Supplier
  3. Enter the supplier’s Company Name
  4. Select the Delivery Terms (whether they deliver or provide CIF pricing)
  5. Add your Primary Contact details (typically your account manager)
  6. Click Save

Field descriptions

FieldWhat to enterWhy it matters
Company NameThe supplier’s official company nameIdentifies the supplier across all records
Delivery TermsDelivery or CIFAffects how shipping costs are calculated
Primary Contact - First NameContact’s first nameUsed for document and sample requests
Primary Contact - Last NameContact’s last nameUsed for document and sample requests
Primary Contact - EmailContact’s email addressWhere ChemCloud sends request emails

Why primary contact matters

The primary contact email is used when you:
  • Request documents from the supplier
  • Request samples from the supplier
  • Send other automated communications
Make sure this is someone who can respond to these requests - typically your account manager or sales contact at the supplier.

Add multiple contacts

You can add multiple contacts for a supplier and control which types of emails each person receives.
  1. Open the supplier record
  2. Go to the Contacts section
  3. Click Add Contact
  4. Enter the contact’s details (first name, last name, email)
  5. Select the Email Types they should receive
  6. Click Save

Email type settings

Tailor which emails each contact receives based on their role:
Email TypeBest for
Order related emailsCustomer service or sales team
Document related emailsQA or technical team
Sample requestsSales or product specialists
This ensures the right people at your supplier receive the right requests, improving response times.

What’s next?

After adding a supplier:
  • Add the supplier’s products to track what they offer
  • Create approved material records to link their products to your raw materials