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SIFOT Analytics

SIFOT — Supplier In Full On Time — is the standard measure of supplier delivery performance. ChemCloud tracks SIFOT automatically across all your orders in the Fulfilment Analytics dashboard, giving you a clear picture of which suppliers are reliable and which need attention.

What SIFOT Measures

MetricWhat It Tracks
On TimeDid the delivery arrive by the required-by date?
In FullWas the correct quantity delivered?
COA PerformanceWas the COA provided, and did it pass against your internal specification?
A delivery is only “SIFOT compliant” if it meets all three criteria — on time, in full, and with a passing COA.

Views

By Supplier

See how each supplier performs across all your orders:
  • Overall SIFOT score (percentage of compliant deliveries)
  • On-time rate
  • In-full rate
  • COA pass rate
  • Number of deliveries in the period
  • Trend over time — is the supplier getting better or worse?
This view is useful for supplier reviews, sourcing decisions, and identifying suppliers who consistently underperform.

By Product

See delivery performance for a specific raw material across all suppliers:
  • Which suppliers deliver this product reliably?
  • Are there products with consistently poor SIFOT scores?
  • How does performance vary between suppliers for the same material?
This view is useful for single-source risk assessment and deciding where to diversify.

COA Performance

A focused view on quality:
  • COA submission rate — what percentage of deliveries have a COA on file?
  • COA pass rate — of the COAs received, what percentage passed against spec?
  • Common failure parameters — which test parameters fail most often?
  • Supplier comparison — which suppliers have the best and worst COA performance?
This view is useful for quality teams tracking compliance and for identifying recurring quality issues with specific suppliers or materials.

How the Data Is Collected

SIFOT data is calculated automatically from your delivery and COA data in ChemCloud:
  • On time — compares actual delivery date against the required-by date on the order
  • In full — compares delivered quantity against ordered quantity
  • COA performance — based on the COA Agent’s assessment of each COA against your internal specification
The more data flowing through ChemCloud (via the Delivery Tracker, COA Agent, and manual updates), the more complete your SIFOT picture becomes.

Using SIFOT Data

  • Supplier reviews — bring data to quarterly supplier meetings instead of anecdotal feedback
  • Sourcing decisions — factor delivery reliability into quote comparisons, not just price
  • NCR trends — correlate SIFOT dips with NCRs to identify root causes
  • Management reporting — give leadership a clear view of supply chain health
  • Continuous improvement — set SIFOT targets and track progress over time