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We ship features, improvements and bug-fixes multiple times per week. If you have any feature suggestions - please let us know.
March 30, 2026

⚙️ AI Agent Settings & Navigation

Features
  • COA Review Agent Settings — Configure shelf life thresholds and specification matching rules for the COA Review Agent from your AI Settings page.
  • Agent Tasks summary on Home Dashboard — A new card on your home dashboard shows 7-day agent task activity at a glance, including tasks that need your attention.
Improvements
  • ChemCloud AI consolidated in top navigation — AI features are now grouped under a single icon in the top nav for easier access.
March 23, 2026

🧠 AI Agents & Document Processing

Features
  • Agent Tasks Dashboard — New centralised dashboard for monitoring all AI agent activity. See which tasks need your attention, filter by agent type, and resolve issues directly in chat.
  • COA Review Agent — Certificates of Analysis are now reviewed automatically when uploaded to a delivery. The agent checks product identity, shelf life, and compliance against supplier and internal specifications.
Improvements
  • Upload documents on Non-Conformance Reports — You can now attach supporting documents (photos, lab reports, etc.) directly to an NCR.
  • Spot orders redirect to delivery page — After placing a spot order, you’re now taken straight to the delivery page instead of the order page.
  • Supplier document visibility — Suppliers can now see order and delivery documents on the order documents tab.
  • Error notifications for AI agent tasks — You’ll now receive a notification when an AI agent task needs your attention to continue.
Bug Fixes
  • Blanket orders now move to “Complete” — Blanket orders with all deliveries marked as “Delivered” and 0% quantity remaining now correctly transition to “Complete” status.
  • COA Agent auto-completion — The COA Review Agent now correctly marks its task as complete after posting the review, rather than remaining in an “Awaiting Input” state.
March 16, 2026

🤖 Order Update Agent

Features
  • Update Orders Agent — AI agent can now process supplier emails that contain order confirmations or updates, and automatically update order details (ETA, pricing, shipping) in ChemCloud.
Bug Fixes
  • Update Order Agent minor fixes — Resolved edge cases in the order update agent around field mapping and duplicate detection.
March 9, 2026

📋 Non-Conformance Reports

Features
  • Non-Conformance Reports (NCRs) — Create, track, and manage non-conformance reports against deliveries. Raise quality issues directly from the delivery page and follow them through to resolution.
Bug Fixes
  • Delivery request email error on quoteless orders — Fixed an error that prevented “request delivery” emails from being sent when the order had no linked quote.
March 2, 2026

💬 Chat UI & Sourcing Upgrades

Features
  • Updated Chat UI — Refreshed layout and conversation experience when interacting with ChemCloud AI.
  • FX quote comparison — Quote Build Up view now includes foreign exchange rate comparison so you can evaluate supplier pricing across currencies.
Improvements
  • “Find New Supplier” pre-fills product details — When launching a new supplier search, annual usage, UOM, and preferred pack are now pre-filled from your buyer product record.
Bug Fixes
  • Select Quote → Create Order flow — Fixed several bugs that could block or misroute the quote-to-order conversion process.
February 23, 2026

💱 FX Rate Foundation

Features
  • FX rate engine — Back-end currency exchange rate system now live, laying the groundwork for multi-currency quote comparison and landed-cost calculations.
February 16, 2026

✉️ AI Email Settings

Improvements
  • Multiple email addresses in AI Settings — You can now add multiple email addresses for AI agent notifications, so the right people on your team stay informed.
Bug Fixes
  • Instant quote email error with multiple recipients — Fixed an error that prevented instant quotes from being sent when multiple supplier contacts were listed.
February 9, 2026

📋 Document & Checkout Improvements

Features
  • Set a COA (and other documents) as required directly during checkout. If a document is required, you can set auto-reminders to a supplier if is not present when delivered.
Improvements
  • Document presence on Buyer Product Approvals now checks documents on the Supplier Product as well as the approval
February 2, 2026

🔧 Bug Fixes

Bug Fixes
  • Fix issue where comments appeared to not send
January 26, 2026

📧 Email & Formatting

Improvements
  • Send ‘Managed by ChemCloud’ emails to all users in a single consolidated email
Bug Fixes
  • Fix activity item formatting
January 19, 2026

📋 Document Requirements & Email

Features
  • Ad hoc ‘Request COA’ button on a delivery, generating a document request on that delivery
  • Set required documents against different object types (orders, deliveries, supplier products)
Improvements
  • SendGrid email configuration clean up
January 12, 2026

🔔 Notifications & Messaging

Features
  • Notify a team member when an order is placed as part of the checkout flow
Improvements
  • Message email notifications sent only to tagged users
January 5, 2026

⚙️ Email Infrastructure

Features
  • SendGrid feature toggle for controlling email sending without code deployment
December 15, 2025

🔧 Order Date Fix

Bug Fixes
  • Fix required-by date on order header and order created activity to pull from request instead of delivery
December 8, 2025

🎨 Order & Delivery UI Refresh

Improvements
  • Updated Order and Delivery page UI for Buyers and Suppliers
December 1, 2025

💰 Buyer Pricing List Feature

Features
  • Buyers can add, edit and delete prices from a supplier
November 3, 2025

🚚 Delivery Management

Features
  • Request an update on a delivery directly from the platform. User can ‘Ask supplier for update’ which asks the relevant supplier for an update
Improvements
October 27, 2025

💬 Messaging & Email Fixes

Features
  • Buyers can send messages to suppliers over email
Bug Fixes
  • Fix message box rendering as black in email mailers
  • Fix intermittent URL failures in mailers
October 20, 2025

💬 Direct Supplier Messaging

Features
  • Buyers and Suppliers can message each other directly on ChemCloud in relation to a request
October 13, 2025

💬 Order Messaging & Email Fixes

Features
  • Buyers and Suppliers can message each other directly on ChemCloud in relation to an Order
Bug Fixes
  • Fix message mailers showing as ‘black on black’ in Microsoft Office
October 6, 2025

📧 Supplier Messaging & Order Emails

Features
  • Order confirmation mailer sent automatically when order is confirmed
  • Supplier messages and notes descriptions
September 29, 2025

💬 Conversations

Features
  • Introduced the concept of ‘conversations’ for structured messaging across the platform. Users can leave internal notes and message suppliers in the same place
September 15, 2025

💬 Notes & Messaging

Features
  • ‘Add Note’ on Order/Request pages opens an internal conversation
September 8, 2025

🚚 Delivery Tracking

Features
  • Add ‘MBL/Container Number’ field to In Progress Deliveries table with search support
September 1, 2025

✏️ Mentions & Email Fixes

Features
  • Message text area now supports @mentions
Bug Fixes
  • Fix broken links in the Weekly Digest mailer
August 25, 2025

📧 Email Fixes

Bug Fixes
  • Ensure all comment mailers are sent to customers who subscribe
August 18, 2025

📧 Email Styling

Bug Fixes
  • Weekly Digest mailer rendering with unstyled content
August 11, 2025

🔧 Platform Improvements

Improvements
  • Validation on ‘Order Placed’ to catch missing data before submission
August 4, 2025

🚀 Supplier Features & UX Improvements

Features
  • Suppliers can add new SKUs from their portal
Improvements
  • Slideover panel UX refinements
July 28, 2025

🚚 Get up to date tracking statuses

Every delivery on ChemCloud now has a ‘tracking status’ helping you to identify which deliveries need your attention. Each delivery is analysed and given a ‘status’ to help you determine if it is on track or if you need to follow up with your suppliers.Orders JpFeatures
  • Admins can delete a delivery in a blanket order
July 8, 2025

🧪 Request Samples in 1 click

You can now request a sample from a supplier easily from ChemCloud. Fill in the modal with all the relevant information, and it will send the request to the relevant account manager.image.pngFeatures
  • Buyers can edit a DIY Order as well as a Delivery
July 1, 2025

🔧 User Management updates

  • Buyer Admins can manage user roles and permissions
  • Show all relevant prices for products in checkout
Features
  • Buyers can see if a COA has been uploaded against a delivery
Improvements
  • Add the user name to sent email on mentions
Bug Fixes
  • Fix comment mention mailer not sending
June 24, 2025

⚡ Improve speed on ChemCloud

  • Update infrastructure to Australian hosting, for faster load speeds
  • Add Xero API integration
  • Enable .zip files to be uploaded from home screen
Features
  • Admins can upload documents to a Delivery that are only available to ChemCloud Admins
ImprovementsBug Fixes
  • Fix document check on approval (production alert)
  • Fix order confirmed activity items not registering on some orders
June 17, 2025

🔧 Platform Enhancements & Document Management

  • Allow suppliers to attach documents to catalogue parents
  • Wrap message text in tables for better formatting
June 10, 2025

🛠️ @mentions

  • Allow users to send notifications to each other using an @ sign
  • Fix bug with total volume in a sourcing request
June 3, 2025

✨ User Management Features

  • Ability for Buyer to edit Sourcing Requests
  • Allow buyers to add their own users
  • Buyer ability to create R&D Sourcing Requests
  • Notes functionality for Sourcing Requests
May 27, 2025

🔄 Integration & Automation Updates

  • User mentions in Notes functionality on Orders
May 20, 2025

⚠️ User Experience & Validation Improvements

  • Warn buyers who add supplier product but don’t add approved material
  • Ensure attachments attach to emails correctly
May 13, 2025

🔗 ERP Integration & Profile Updates

  • Add Tencia ERP integration
  • Additional data added to deliveries API endpoint
  • Buyer Products show required documents, raw material type
May 6, 2025

🚀 Dashboard & Activity Enhancements

  • Add Note functionality in action menu
  • Microsoft Dynamics AX ERP integration
  • Add analytics to dashboard
April 29, 2025

📧 Email & Documentation Features

  • Request documents from suppliers
  • Allow buyers to set default site
April 22, 2025

🔧 System Improvements & API Updates

  • Embed Onboarding Pages
  • Set documents required by Product
  • See preview of notes on a delivery
April 15, 2025

🔄 ERP & API Enhancements

  • Add Amwin ERP integration
April 8, 2025

📊 Analytics & Performance Upgrades

  • Update INCI database
  • Display list and status of users in settings
April 1, 2025

🎯 Dashboard & Activity System Updates

  • Add pending approvals section to buyer dashboard
  • Buyer and suppliers can opt out of outgoing mail BCC
  • Update deliveries tables in buyer dashboard to show more relevant deliveries
  • Show record of activities on an approved material
March 25, 2025

🔧 Live Pricing & Asset Management

  • Live prices available to add to checkout
  • Update buyer dashboard top section
  • ActivityItem Supplier visibility logic updates
  • Use asset proxy for serving assets via Cloudfront
March 18, 2025

📝 Activity & Notes System Launch

  • Buyers can add notes to an order or delivery
  • Update badge on sourcing request to ‘Request Sent’
March 11, 2025

🔄 Order Management & UI Improvements

  • Buyer can track activities on an order
  • Buyer can include additional context in lost quote mailers
  • Fix bug where dates against a delivery couldn’t be cleared
March 3, 2025

📋 Supplier & Product Management Updates

  • Fix Supplier Dashboard RFQ table column widths
  • Update supplier product select when adding approved materials
February 25, 2025

🔧 Document Management & Validation Features

  • Buyer can request documents
  • Buyer can see history of activities for a sourcing request
February 18, 2025

📊 Supplier Analytics & Connection Features

  • Buyers can easily add a supplier product details from approval page
  • Align Blanket Order Deliveries table with In-Progress Deliveries
  • Change redirect URL when customer adds new Supplier
February 11, 2025

🔗 Measurement & Supplier Management

  • Add concept of Bulk, Unit and Each as measurement units
  • Update supplier list to show Suppliers that are on ChemCloud
  • Suppliers can send price lists to their customers
February 4, 2025

📧 Mailer & Activity System Improvements

  • Supplier can send branded quote mailers to customers
  • Buyers can request quotes from existing suppliers
  • Mention Purchase Order references in order_placed mailers
January 28, 2025

🛒 Multi-Order & Checkout Features

  • Multi-Order checkout functionality
  • Buyers can let suppliers know the price they purchased for as part of feedback
  • Buyers can take action from tables
January 21, 2025

📊 Analytics & Product Management

  • Buyers can see sourcing and purchasing analytics
  • Buyer edit supplier details more easily
  • Supplier ERP references
  • Comment improvements
  • Buyers can sort tables by columns
January 14, 2025

🔧 Approved Materials Management

  • Add ‘pending’ tab to buyers’ Approved Materials table