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We ship features, improvements and bug-fixes multiple times per week. If you have any feature suggestions - please let us know.
June 2, 2026

🤖 Order Update Agent — Price & Date Checks

Improvements
  • Order Update Agent checks price and required-by date — When the AI processes a supplier order confirmation, it now compares the confirmed price and delivery date against what’s recorded on your order. If there’s a discrepancy, the agent pauses and asks for your review before making any changes.
May 29, 2026

📥 Deliveries Export

Features
  • Export deliveries as CSV — Download your full deliveries table as a CSV file directly from the Deliveries page. The export respects your active filters, so you can export exactly what you’re viewing. Useful for reconciling with your ERP, sharing ETAs with internal stakeholders, or tracking delivery performance in a spreadsheet.
May 1, 2026

🔐 SSO Login & Agent Settings

Features
  • Sign in with Microsoft or Google — You can now log in to ChemCloud using your Microsoft 365 or Google Workspace account. No separate ChemCloud password needed. ChemCloud matches your identity provider email to your existing account automatically. Any user with a work Microsoft or Google account can use it immediately — no IT configuration required.
Improvements
  • Delivery Tracker & Sourcing Assistant Agent Settings — Both agent settings pages have been updated with clearer configuration options, including controls for when the agent should request human review before completing a task.
April 24, 2026

📋 NCR Enhancements & Agent Settings

Improvements
  • NCR date tracking fields — Non-Conformance Reports now include Logged Date, First Supplier Response, and First Internal Response fields, giving you clearer visibility into NCR timelines and response performance.
  • Supplier conversations on NCRs — You can now message suppliers directly from an NCR. Conversations work the same way as on orders and deliveries — your supplier is notified and can respond in context.
  • NCR Internal ID — Optionally record your own internal reference number against an NCR for cross-referencing with your quality management system.
  • Document Manager Agent settings — Configure the Document Manager Agent workflow from your AI Settings page, including controls for when the agent should request human review before completing a task.
March 30, 2026

⚙️ AI Agent Settings & Navigation

Features
  • COA Review Agent Settings — Configure shelf life thresholds and specification matching rules for the COA Review Agent from your AI Settings page.
  • Agent Tasks summary on Home Dashboard — A new card on your home dashboard shows 7-day agent task activity at a glance, including tasks that need your attention.
Improvements
  • ChemCloud AI consolidated in top navigation — AI features are now grouped under a single icon in the top nav for easier access.
March 23, 2026

🧠 AI Agents & Document Processing

Features
  • Agent Tasks Dashboard — New centralised dashboard for monitoring all AI agent activity. See which tasks need your attention, filter by agent type, and resolve issues directly in chat.
  • COA Review Agent — Certificates of Analysis are now reviewed automatically when uploaded to a delivery. The agent checks product identity, shelf life, and compliance against supplier and internal specifications.
Improvements
  • Upload documents on Non-Conformance Reports — You can now attach supporting documents (photos, lab reports, etc.) directly to an NCR.
  • Spot orders redirect to delivery page — After placing a spot order, you’re now taken straight to the delivery page instead of the order page.
  • Supplier document visibility — Suppliers can now see order and delivery documents on the order documents tab.
  • Error notifications for AI agent tasks — You’ll now receive a notification when an AI agent task needs your attention to continue.
Bug Fixes
  • Blanket orders now move to “Complete” — Blanket orders with all deliveries marked as “Delivered” and 0% quantity remaining now correctly transition to “Complete” status.
  • COA Agent auto-completion — The COA Review Agent now correctly marks its task as complete after posting the review, rather than remaining in an “Awaiting Input” state.
March 16, 2026

🤖 Order Update Agent

Features
  • Update Orders Agent — AI agent can now process supplier emails that contain order confirmations or updates, and automatically update order details (ETA, pricing, shipping) in ChemCloud.
Bug Fixes
  • Update Order Agent minor fixes — Resolved edge cases in the order update agent around field mapping and duplicate detection.
March 9, 2026

📋 Non-Conformance Reports

Features
  • Non-Conformance Reports (NCRs) — Create, track, and manage non-conformance reports against deliveries. Raise quality issues directly from the delivery page and follow them through to resolution.
Bug Fixes
  • Delivery request email error on quoteless orders — Fixed an error that prevented “request delivery” emails from being sent when the order had no linked quote.
March 2, 2026

💬 Chat UI & Sourcing Upgrades

Features
  • Updated Chat UI — Refreshed layout and conversation experience when interacting with ChemCloud AI.
  • FX quote comparison — Quote Build Up view now includes foreign exchange rate comparison so you can evaluate supplier pricing across currencies.
Improvements
  • “Find New Supplier” pre-fills product details — When launching a new supplier search, annual usage, UOM, and preferred pack are now pre-filled from your buyer product record.
Bug Fixes
  • Select Quote → Create Order flow — Fixed several bugs that could block or misroute the quote-to-order conversion process.
February 23, 2026

💱 FX Rate Foundation

Features
  • FX rate engine — Back-end currency exchange rate system now live, laying the groundwork for multi-currency quote comparison and landed-cost calculations.
February 16, 2026

✉️ AI Email Settings

Improvements
  • Multiple email addresses in AI Settings — You can now add multiple email addresses for AI agent notifications, so the right people on your team stay informed.
Bug Fixes
  • Instant quote email error with multiple recipients — Fixed an error that prevented instant quotes from being sent when multiple supplier contacts were listed.
February 9, 2026

📋 Document & Checkout Improvements

Features
  • Set a COA (and other documents) as required directly during checkout. If a document is required, you can set auto-reminders to a supplier if is not present when delivered.
Improvements
  • Document presence on Buyer Product Approvals now checks documents on the Supplier Product as well as the approval
February 2, 2026

🔧 Bug Fixes

Bug Fixes
  • Fix issue where comments appeared to not send
January 26, 2026

📧 Email & Formatting

Improvements
  • Send ‘Managed by ChemCloud’ emails to all users in a single consolidated email
Bug Fixes
  • Fix activity item formatting
January 19, 2026

📋 Document Requirements & Email

Features
  • Ad hoc ‘Request COA’ button on a delivery, generating a document request on that delivery
  • Set required documents against different object types (orders, deliveries, supplier products)
Improvements
  • SendGrid email configuration clean up
January 12, 2026

🔔 Notifications & Messaging

Features
  • Notify a team member when an order is placed as part of the checkout flow
Improvements
  • Message email notifications sent only to tagged users
January 5, 2026

⚙️ Email Infrastructure

Features
  • SendGrid feature toggle for controlling email sending without code deployment
December 15, 2025

🔧 Order Date Fix

Bug Fixes
  • Fix required-by date on order header and order created activity to pull from request instead of delivery
December 8, 2025

🎨 Order & Delivery UI Refresh

Improvements
  • Updated Order and Delivery page UI for Buyers and Suppliers
December 1, 2025

💰 Buyer Pricing List Feature

Features
  • Buyers can add, edit and delete prices from a supplier
November 3, 2025

🚚 Delivery Management

Features
  • Request an update on a delivery directly from the platform. User can ‘Ask supplier for update’ which asks the relevant supplier for an update
Improvements
October 27, 2025

💬 Messaging & Email Fixes

Features
  • Buyers can send messages to suppliers over email
Bug Fixes
  • Fix message box rendering as black in email mailers
  • Fix intermittent URL failures in mailers
October 20, 2025

💬 Direct Supplier Messaging

Features
  • Buyers and Suppliers can message each other directly on ChemCloud in relation to a request
October 13, 2025

💬 Order Messaging & Email Fixes

Features
  • Buyers and Suppliers can message each other directly on ChemCloud in relation to an Order
Bug Fixes
  • Fix message mailers showing as ‘black on black’ in Microsoft Office
October 6, 2025

📧 Supplier Messaging & Order Emails

Features
  • Order confirmation mailer sent automatically when order is confirmed
  • Supplier messages and notes descriptions
September 29, 2025

💬 Conversations

Features
  • Introduced the concept of ‘conversations’ for structured messaging across the platform. Users can leave internal notes and message suppliers in the same place
September 15, 2025

💬 Notes & Messaging

Features
  • ‘Add Note’ on Order/Request pages opens an internal conversation
September 8, 2025

🚚 Delivery Tracking

Features
  • Add ‘MBL/Container Number’ field to In Progress Deliveries table with search support
September 1, 2025

✏️ Mentions & Email Fixes

Features
  • Message text area now supports @mentions
Bug Fixes
  • Fix broken links in the Weekly Digest mailer
August 25, 2025

📧 Email Fixes

Bug Fixes
  • Ensure all comment mailers are sent to customers who subscribe
August 18, 2025

📧 Email Styling

Bug Fixes
  • Weekly Digest mailer rendering with unstyled content
August 11, 2025

🔧 Platform Improvements

Improvements
  • Validation on ‘Order Placed’ to catch missing data before submission
August 4, 2025

🚀 Supplier Features & UX Improvements

Features
  • Suppliers can add new SKUs from their portal
Improvements
  • Slideover panel UX refinements
July 28, 2025

🚚 Get up to date tracking statuses

Every delivery on ChemCloud now has a ‘tracking status’ helping you to identify which deliveries need your attention. Each delivery is analysed and given a ‘status’ to help you determine if it is on track or if you need to follow up with your suppliers.Orders JpFeatures
  • Admins can delete a delivery in a blanket order
July 8, 2025

🧪 Request Samples in 1 click

You can now request a sample from a supplier easily from ChemCloud. Fill in the modal with all the relevant information, and it will send the request to the relevant account manager.image.pngFeatures
  • Buyers can edit a DIY Order as well as a Delivery
July 1, 2025

🔧 User Management updates

  • Buyer Admins can manage user roles and permissions
  • Show all relevant prices for products in checkout
Features
  • Buyers can see if a COA has been uploaded against a delivery
Improvements
  • Add the user name to sent email on mentions
Bug Fixes
  • Fix comment mention mailer not sending
June 24, 2025

⚡ Improve speed on ChemCloud

  • Update infrastructure to Australian hosting, for faster load speeds
  • Add Xero API integration
  • Enable .zip files to be uploaded from home screen
Features
  • Admins can upload documents to a Delivery that are only available to ChemCloud Admins
ImprovementsBug Fixes
  • Fix document check on approval (production alert)
  • Fix order confirmed activity items not registering on some orders
June 17, 2025

🔧 Platform Enhancements & Document Management

  • Allow suppliers to attach documents to catalogue parents
  • Wrap message text in tables for better formatting
June 10, 2025

🛠️ @mentions

  • Allow users to send notifications to each other using an @ sign
  • Fix bug with total volume in a sourcing request
June 3, 2025

✨ User Management Features

  • Ability for Buyer to edit Sourcing Requests
  • Allow buyers to add their own users
  • Buyer ability to create R&D Sourcing Requests
  • Notes functionality for Sourcing Requests
May 27, 2025

🔄 Integration & Automation Updates

  • User mentions in Notes functionality on Orders
May 20, 2025

⚠️ User Experience & Validation Improvements

  • Warn buyers who add supplier product but don’t add approved material
  • Ensure attachments attach to emails correctly
May 13, 2025

🔗 ERP Integration & Profile Updates

  • Add Tencia ERP integration
  • Additional data added to deliveries API endpoint
  • Buyer Products show required documents, raw material type
May 6, 2025

🚀 Dashboard & Activity Enhancements

  • Add Note functionality in action menu
  • Microsoft Dynamics AX ERP integration
  • Add analytics to dashboard
April 29, 2025

📧 Email & Documentation Features

  • Request documents from suppliers
  • Allow buyers to set default site
April 22, 2025

🔧 System Improvements & API Updates

  • Embed Onboarding Pages
  • Set documents required by Product
  • See preview of notes on a delivery
April 15, 2025

🔄 ERP & API Enhancements

  • Add Amwin ERP integration
April 8, 2025

📊 Analytics & Performance Upgrades

  • Update INCI database
  • Display list and status of users in settings
April 1, 2025

🎯 Dashboard & Activity System Updates

  • Add pending approvals section to buyer dashboard
  • Buyer and suppliers can opt out of outgoing mail BCC
  • Update deliveries tables in buyer dashboard to show more relevant deliveries
  • Show record of activities on an approved material
March 25, 2025

🔧 Live Pricing & Asset Management

  • Live prices available to add to checkout
  • Update buyer dashboard top section
  • ActivityItem Supplier visibility logic updates
  • Use asset proxy for serving assets via Cloudfront
March 18, 2025

📝 Activity & Notes System Launch

  • Buyers can add notes to an order or delivery
  • Update badge on sourcing request to ‘Request Sent’
March 11, 2025

🔄 Order Management & UI Improvements

  • Buyer can track activities on an order
  • Buyer can include additional context in lost quote mailers
  • Fix bug where dates against a delivery couldn’t be cleared
March 3, 2025

📋 Supplier & Product Management Updates

  • Fix Supplier Dashboard RFQ table column widths
  • Update supplier product select when adding approved materials
February 25, 2025

🔧 Document Management & Validation Features

  • Buyer can request documents
  • Buyer can see history of activities for a sourcing request
February 18, 2025

📊 Supplier Analytics & Connection Features

  • Buyers can easily add a supplier product details from approval page
  • Align Blanket Order Deliveries table with In-Progress Deliveries
  • Change redirect URL when customer adds new Supplier
February 11, 2025

🔗 Measurement & Supplier Management

  • Add concept of Bulk, Unit and Each as measurement units
  • Update supplier list to show Suppliers that are on ChemCloud
  • Suppliers can send price lists to their customers
February 4, 2025

📧 Mailer & Activity System Improvements

  • Supplier can send branded quote mailers to customers
  • Buyers can request quotes from existing suppliers
  • Mention Purchase Order references in order_placed mailers
January 28, 2025

🛒 Multi-Order & Checkout Features

  • Multi-Order checkout functionality
  • Buyers can let suppliers know the price they purchased for as part of feedback
  • Buyers can take action from tables
January 21, 2025

📊 Analytics & Product Management

  • Buyers can see sourcing and purchasing analytics
  • Buyer edit supplier details more easily
  • Supplier ERP references
  • Comment improvements
  • Buyers can sort tables by columns
January 14, 2025

🔧 Approved Materials Management

  • Add ‘pending’ tab to buyers’ Approved Materials table