Order not Confirmed
You’ve placed an order but the supplier hasn’t confirmed it yet. | Ask supplier to confirm order |
Not enough information
Your delivery is missing key delivery information. | Ask supplier for the missing information |
ETD in the past
Order is confirmed but hasn’t shipped by the expected departure date. | Ask supplier for confirmation that delivery has shipped |
Running Late
ETA is after the required by date | Update ‘Required by’ date or secure extra stock |
ETA in the past
ETA is in the past, and status has not been updated to delivered | Ask supplier for confirmation that delivery is on its way |
