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Suppliers Explained

Your suppliers are central to everything in ChemCloud — they provide the quotes, deliver the materials, and supply the documents your team relies on. The Suppliers module gives you a single place to manage all of this.

What It Does

The Suppliers module brings together everything about your supplier relationships:
  • Supplier profiles — contact details, account managers, and relationship information
  • Supplier products — the specific products each supplier offers, with codes, specifications, and pack sizes
  • Contacts — the people you deal with at each supplier, and which notifications they receive
  • Performance — delivery reliability, COA quality, and response times tracked via SIFOT Analytics
  • Visibility controls — choose what information to share with your suppliers about your raw material needs

How Suppliers Connect to the Rest of ChemCloud

Suppliers aren’t isolated — they’re linked throughout the platform:

Suppliers on the ChemCloud Network

Some of your suppliers are also on ChemCloud. When a supplier has a ChemCloud account:
  • They can respond to RFQs directly through the portal
  • They can upload their own product information and documents
  • They can view and manage orders from their side
  • You can message them directly within ChemCloud
For suppliers who aren’t on ChemCloud, everything still works — RFQs go out by email, quotes come back via email (processed by the AI Sourcing Assistant), and you manage their information yourself.