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Most suppliers have a system to manage their customers - so it shouldn’t be a surprise that manufacturers want a system to manage their procurement! We’ve found that suppliers appreciate being given notice of your adoption of a new system. We recommend sending an email (like the below) to each supplier. ChemCloud can trigger this email to each supplier on your behalf, if you would like the fields personalised.

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Subject: We are adopting a new procurement systemHi Sam,At ABC Chemicals we are adopting a new system to streamline our procurement and technical functions.Why are we making this change?As technology improves, we are looking to automate more of our administrative tasks using AI and software. This is purely an internal system change on our end. We really value our relationship with you - and hopefully this change frees us up to spend more time working together with you.How can you help me with this transition?As part of this process, we ask that you send quotes, order confirmations and delivery advices to our new purchasing email: purchasing@abcchemicals.com.au, as multiple team members are involved in procurement.Does this change the way we work together?No - nothing changes in the way we work together. Please continue to work with us over phone and email (using the new email address above).What happens next?This is just a system change on our end. I look forward to continuing to strengthen our relationship as we grow our business.Many thanksScott LucasABC Chemicals