> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chemcloud.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to request a sample

> Request a product sample from a supplier through ChemCloud

This guide shows you how to request a product sample from a supplier through ChemCloud. Sample requests are sent to the supplier's primary contact by email.

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## Request a sample

1. Navigate to the approved material record for the product you want to sample
2. Click **Request Sample**
3. Enter the quantity and units you need
4. Add delivery details or any special instructions (optional)
5. Click **Send Request**

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## What happens next

When you send a sample request:

* An email is sent to the supplier's primary contact
* The email includes the product details and quantity requested
* The supplier can respond to arrange delivery
* The request is logged on the approval record

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## Tips for effective requests

| Tip                        | Why it helps                                                 |
| -------------------------- | ------------------------------------------------------------ |
| Be specific about quantity | Suppliers need to know how much to send                      |
| Include delivery address   | Speeds up the process if you need it sent somewhere specific |
| Note any urgency           | Helps suppliers prioritise your request                      |

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## Track your requests

Sample requests are logged on the approval record, so you can track what you've requested and follow up if needed.