> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chemcloud.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SIFOT Analytics

> Track supplier performance — in full, on time, and COA quality — across your supply chain.

# SIFOT Analytics

SIFOT — Supplier In Full On Time — is the standard measure of supplier delivery performance. ChemCloud tracks SIFOT automatically across all your orders in the [Fulfilment Analytics](https://app.chemcloud.com.au/buyer/analytics/fulfilment) dashboard, giving you a clear picture of which suppliers are reliable and which need attention.

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## What SIFOT Measures

| Metric              | What It Tracks                                                             |
| ------------------- | -------------------------------------------------------------------------- |
| **On Time**         | Did the delivery arrive by the required-by date?                           |
| **In Full**         | Was the correct quantity delivered?                                        |
| **COA Performance** | Was the COA provided, and did it pass against your internal specification? |

A delivery is only "SIFOT compliant" if it meets all three criteria — on time, in full, and with a passing COA.

***

## Views

### By Supplier

See how each supplier performs across all your orders:

* Overall SIFOT score (percentage of compliant deliveries)
* On-time rate
* In-full rate
* COA pass rate
* Number of deliveries in the period
* Trend over time — is the supplier getting better or worse?

This view is useful for **supplier reviews**, **sourcing decisions**, and identifying suppliers who consistently underperform.

### By Product

See delivery performance for a specific raw material across all suppliers:

* Which suppliers deliver this product reliably?
* Are there products with consistently poor SIFOT scores?
* How does performance vary between suppliers for the same material?

This view is useful for **single-source risk assessment** and deciding where to diversify.

### COA Performance

A focused view on quality:

* COA submission rate — what percentage of deliveries have a COA on file?
* COA pass rate — of the COAs received, what percentage passed against spec?
* Common failure parameters — which test parameters fail most often?
* Supplier comparison — which suppliers have the best and worst COA performance?

This view is useful for **quality teams** tracking compliance and for identifying recurring quality issues with specific suppliers or materials.

***

## How the Data Is Collected

SIFOT data is calculated automatically from your delivery and COA data in ChemCloud:

* **On time** — compares actual delivery date against the required-by date on the order
* **In full** — compares delivered quantity against ordered quantity
* **COA performance** — based on the [COA Agent's](/for-buyers/orders/coa-agent) assessment of each COA against your internal specification

The more data flowing through ChemCloud (via the [Delivery Tracker](/for-buyers/orders/ai-delivery-tracker), [COA Agent](/for-buyers/orders/coa-agent), and manual updates), the more complete your SIFOT picture becomes.

***

## Using SIFOT Data

* **Supplier reviews** — bring data to quarterly supplier meetings instead of anecdotal feedback
* **Sourcing decisions** — factor delivery reliability into quote comparisons, not just price
* **NCR trends** — correlate SIFOT dips with [NCRs](/for-buyers/orders/non-conformance-reports) to identify root causes
* **Management reporting** — give leadership a clear view of supply chain health
* **Continuous improvement** — set SIFOT targets and track progress over time